Terms & Conditions

Booking & Confirmation

• All bookings are subject to availability.
• A booking is only confirmed once you receive confirmation from Nate Burton Photography.
• Providing correct contact details and location information is the client’s responsibility.
• A non-refundable deposit of 50% of the total package cost is required to confirm your booking. Full payment must be made upon arrival at the location.

Pricing & Payment

• Pricing reflects a mobile, home-visit service, including travel, setup, photography, and printing.
• Payment is due at the time of service, unless otherwise agreed in advance.
• Payment Methods - Payments can be made via ECAB Peer-to-Peer, Cash, or PayPal. Payment instructions will be provided on the invoice. Please note that PayPal fees are already included in all USD prices.

Travel & Location

• Service is provided within Antigua & Barbuda.
• Locations outside of St. Johns & the surrounding areas may incur an additional travel fee, which will be communicated in advance. ⁠
• Rough, unpaved, or difficult-to-access roads may also require an additional travel fee or may limit service availability.
• The client is responsible for informing Nate Burton Photography in advance if the location involves rough roads, steep terrain, or difficult access.
• ⁠ ⁠Nate Burton Photography reserves the right to decline or reschedule service if road or location conditions pose a risk to personal safety or equipment.
• The client must ensure the location is safe, accessible, and suitable at the scheduled time.

Cancellations & Rescheduling

• Cancellations or rescheduling should be made at least 4 hours before the scheduled appointment.
• Late cancellations or no-shows may incur a cancellation fee to cover travel and time.
• Nate Burton Photography reserves the right to reschedule or cancel due to unforeseen circumstances (e.g., weather, emergencies).

Photo Standards & Responsibility

• Photos are taken to meet official passport requirements (size, lighting, background).
• It is the client’s responsibility to confirm country-specific requirements before the appointment if applying for a foreign passport or visa.
• Nate Burton Photography is not responsible for rejection due to changes in government requirements after the service is completed.

Minors & Special Needs

• A parent or guardian must be present for children or minors.
• Clients should advise in advance of mobility issues or special assistance needs.

Digital Files ⁠

• Digital copies, if requested, are provided for personal use only.
• Files should not be altered or edited, as this may cause application rejection.

Refunds

• Due to the nature of photography services and on-site travel, no refunds are offered once the service has been provided. ⁠
• If a genuine technical issue occurs, Nate Burton Photography will work with the client to resolve it professionally.

Professional Conduct

• Nate Burton Photography maintains a professional standard and expects mutual respect during service.
• Any unsafe or hostile environment may result in the service being discontinued.

Need Help?

Have questions or special requests? Contact us anytime—we’re happy to assist.